Website Development, Ongoing Support and Internet Marketing
All Graphic Design, Web Design and Development and Ongoing services provided by Paul Boakye Associates Limited are subject to the following terms and conditions.
Estimates and Contracts
Estimates provided to prospects will be honoured for 30 days. A new quote will be provided after that time upon request. Contracts that have been written, but not signed by the client will only be accepted within the 30 day period. A new contract may be drawn on request.
Charges and Fees
All new web development projects require a minimum initial 50% deposit due at contract signing. The remaining 50% fee is due upon acceptance of the completed web development project before it is released to the client or published to the internet.
All new web development projects that exceed $900 US-dollars may be split into three payments. An initial deposit of 1/3 of the total project cost will be due upon signing contracts. The second payment of 1/3 the total project cost is due upon acceptance of the website design. The final payment will become due on approval of the completed web development project before it is released to the client or published to the internet.
Any cheque payments that do not clear will be charged a $35 fee. Paul Boakye Associates Limited retains the right to hold all graphics, and project development (except content and graphics provided by the client) until payment is received for such items (See copyright and ownership clause).
Paul Boakye Associates Limited accepts payments by direct bank transfer, cash, cheque, PayPal and all major Credit Cards. Your project will not be released to you or uploaded until payment is received in full.
Hours of Operation
Our business hours are Monday-Friday from 9am-5pm GMT. If you require maintenance after the posted hours, such as on weekends or holidays, we reserve the right to charge you our base rate of $95 per hour with an additional charge of $45 per hour for after-hours assistance.
Web Site Design Credit
All Paul Boakye Associates Limited custom web design clients will have a Design by Paul Boakye Associates Limited link on their website in the footer of every page. This is non-negotiable. By hiring us to work on your website you agree to this, and understand that this link may NOT be removed without our consent. You may pay Paul Boakye Associates Limited a fee of $250 to have this link permanently removed. Should you have a new layout designed for your site by a company other than Paul Boakye Associates, you may, of course, remove the credit from your website.
Copyright and Ownership
Upon completion of the project, Paul Boakye Associates Limited transfers all rights and ownership of CUSTOM designs and any programming written by Paul Boakye Associates Limited to the client. Software and third-party graphics or programs are not transferred to the client and remain under copyright of their respective owners.
Ownership and copyright of all Template Monster, HostGator, and Limited Edition Templates available in our stores remain with Paul Boakye Associates Limited and are not transferred to the client.
Paul Boakye Associates Limited reserves the right to resell custom designed websites that remain unpaid by the original client, unaccepted mock-ups or other graphics created by Paul Boakye Associates Limited but not in legal use by the client.
Paul Boakye Associates Limited reserves the right to display websites and graphics that have been designed by Paul Boakye Associates Limited on their site, and in any marketing material to aid as examples of our work.
Paul Boakye Associates Limited requires a deposit before we begin work on any project. A request to terminate services must be presented to Paul Boakye Associates Limited in writing. Paul Boakye Associates Limited has a Guaranteed 90 Day Turnaround for your project. If we fail to complete your project within 90 days of the start date AND you have turned in all content, images and information requested by us, you will receive a 50% refund within 30 days of your written request. Otherwise, please follow the refund terms below.
Refunds will be processed within 30 business days of a request by the client if there is a refund amount due based on the terms above.
Paul Boakye Associates Limited will not negotiate chargebacks with any person or company. Our Refund policies are clearly stated above, and all clients are asked to read and agree to our terms of service before the start of any project.
Development and Delivery
Paul Boakye Associates Limited understands the importance of completing projects promptly. We agree to complete the web design project within 90 days from the date of contract signing. If the client does not supply Paul Boakye Associates Limited with complete text, graphic content and other requested materials for the contracted client within 90 days of contract signing, the contract becomes void and all deposits paid by the client are forfeited. The client may request a Project Extension in writing to Paul Boakye Associates Limited for an additional fee of 20% of the total project cost for every 30 days of extension. All extension fees are due upon agreement of the extension between Paul Boakye Associates Limited and the client.